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Request Tracker

1.1k

Issue and ticket tracking system for teams handling support requests.

Alternative to: Zendesk, Jira

github.com/bestpractical/rt

Install Request Tracker with one command

Fresh Ubuntu/Debian server, 2 GB RAM, 1 CPU at least.

Success rate87.5%

Deploys16

Errors2

Warnings1

Deploys per week

Week 38Week 40 · this week

Based on 15 deploys recorded in the last 2 weeks. The totals above cover the last 365 days.

Known issues & fixes

ProblemWhereCountStatus

error: service project-rt-1 did not start (unhealthy): Error: You must install at least one postgresql-client-<version> package Using DatabasePassword from RT_DB_PASSWORD environment variable. Working with: Type: Pg Host: db Port: 5432

Docker Compose1

ObservedRead more Failed to start app: The service project-rt-1 did not start (unhealthy), so the application was not started either. It printed: Error: You must install at least one postgresql-client-<version> package Using DatabasePassword from RT_DB_PASSWORD environment variable. Working with: Type: Pg Host: db Port: 5432 The full output is in the deploy log.

Docker Compose1

ObservedRead more