App needs an external service account before it can start

The service plex-claim did not start (exited with code 1), so the application was not started either. It printed: plex: plex.tv did not accept PLEX_CLAIM (claim tokens expire after 4 minutes and work once). Get a fresh one at https://plex.tv/claim, update PLEX_CLAIM and redeploy. The full output is in the deploy log.

Seen86 times · 78 variants
WhereDocker Compose, Go, Laravel

Why it happens

This app cannot run without an account or server at a third-party service (for example an API key, an OAuth app, a claim token or the address of a server it manages). Its recipe checks for those settings and stops the deploy when they are missing.

What the log looks like

Deploy log
error: service <account>-claim did not start (exited with code 1): <account>: <account>.tv did not accept PLEX_CLAIM (claim tokens expire after 4 minutes and work once). Get a fresh one at https://<account>.tv/claim, update PLEX_CLAIM and redeploy.Container project-<account>-claim-1 Error service "<account>-claim" didn't complete successfully: exit 1service "<account>-claim" didn't complete successfully: exit 1

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Requires Ubuntu 24.04 or 26.04 · 2 GB RAM · 1 CPURead the documentation