Deployment preparation fails because the entrypoint directory is missing

Error recorded 2 times in PanelAlpha Engine deploys. The deploy log below is the recorded failure output.

Seen2 times

Why it happens

The deployment stops during the preparing stage, before platform detection or build. Engine bootstrap setup tries to copy .gitkeep into the account’s entrypoint.d directory, but that directory does not exist or is not available at the expected path.

What the log looks like

Deploy log
Deploy started (source: git, repo: https://github.com/octocat/Spoon-Knife)Starting stage: preparingDeploy failed: cp: cannot create regular file '/opt/panelalpha/shared-hosting/users/<account>/entrypoint.d/.gitkeep': No such file or directory

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Requires Ubuntu 24.04 or 26.04 · 2 GB RAM · 1 CPURead the documentation