[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"problem-detail-error-user-does-not-exist-or-the-user-entry":3},{"stack":4,"error":5,"seoName":6,"seoStack":7,"seo":8,"breadcrumb":10,"titlePrefix":15,"titleAccent":16,"lead":17,"facts":20,"why":34,"log":39,"fix":64,"engine":73,"related":81,"pitch":88},"all","user-does-not-exist-or-the-user-entry","Deployment blocked because the hosting account is missing","PanelAlpha Engine",{"description":9},"Learn what causes Deployment blocked because the hosting account is missing, how PanelAlpha Engine responds to it during deployment.",[11,14],{"label":12,"href":13},"App Installations","\u002Fapps",{"label":6},"Deployment blocked because ","the hosting account is missing",[18],{"text":19},"Error recorded 1 times in PanelAlpha Engine deploys. The deploy log below is the recorded failure output.",[21,26,29],{"label":22,"value":23,"tone":24,"tooltip":25},"Type","Error","err","An error that occurred in the deployed application. It is not necessarily a PanelAlpha Engine error, but we keep working on improvements so you run into fewer of them.",{"label":27,"value":28},"Seen","1 times",{"label":30,"value":31,"tone":32,"tooltip":33},"Status","Fixed (2.1.0)","ok","Fixed in PanelAlpha Engine 2.1.0. The error is resolved on our side, so you will not run into it anymore.",{"heading":35,"body":36},"Why it happens",[37],{"text":38},"The deploy reached the cloning stage but could not switch to the requested account user. The account does not exist on the server, or its system-user entry is incomplete. No platform or strategy was detected because cloning stopped first.",{"heading":40,"block":41},"What the log looks like",{"header":42,"lines":43},"Deploy log",[44,48,52,56,60],{"segments":45},[46],{"text":47},"Deploy started (source: git, repo: https:\u002F\u002Fgithub.com\u002Fmanthanank\u002Fexpense-tracker-app)",{"segments":49},[50],{"text":51},"Starting stage: cloning",{"segments":53},[54],{"text":55},"Cloning repository https:\u002F\u002Fgithub.com\u002Fmanthanank\u002Fexpense-tracker-app (branch: main)",{"segments":57},[58],{"text":59},"su: user \u003Caccount> does not exist or the user entry does not contain all the required fields",{"segments":61},[62],{"text":63},"Deploy failed: su: user \u003Caccount> does not exist or the user entry does not contain all the required fields",{"heading":65,"steps":66,"block":70},"How to fix it",[67],[68],{"text":69},"Fixed in engine 2.1.0. The same repository deploys past this point on engine 2.1.0; this failure no longer occurs. Redeploy the project.",{"header":71,"lines":72},"Fix by hand",[],{"heading":74,"body":75,"block":78},"How PanelAlpha Engine solves it",[76],{"text":77},"Not reproduced on engine 2.1.0 (commit 133832712): redeployed github.com\u002Fmanthanank\u002Fexpense-tracker-app (failed) on the engine test hosts on 2026-09-30; no new event on this fingerprint.",{"header":79,"lines":80},"",[],{"heading":82,"items":83},"Apps affected",[84],{"title":85,"badge":86,"tone":24,"href":87},"expense-tracker-app","1 occurrence","\u002Fapps\u002Fmanthanank\u002Fexpense-tracker-app",{"heading":89,"body":90,"footNote":91,"docsLabel":92,"docsHref":93},"Try PanelAlpha Engine yourself.","The easiest way to turn your server into a safe, controlled environment for your AI agent. Deploy, manage and maintain any project from Claude Code, Cursor, Codex or any other MCP client. Open source under Apache 2.0, free to run.","Requires Ubuntu 24.04 or 26.04 · 2 GB RAM · 1 CPU","Read the documentation","https:\u002F\u002Fpanelalpha.com\u002Fdocs"]